This was my recent email to McDonald's regarding a personal experience...
I ordered the new Southern Style Chicken Sandwich, which I like very much. The last two times I ate in I ordered that sandwich with mayo. The second time I was told the mayo was extra, which I paid $.25 for. The more I thought about it, the more irritated I became. Especially since this very same morning I saw a news report on how McDonald's will not be raising prices on their value meals as you do not want to pass rising costs onto your customers. Ah...hello? Mayo used to be free. Now, I guess I can understand if your giving me a packet of mayo. Perhaps your costs for individually packaged condiments is more than a bulk shoot it out of the gun type. My main point is...should I decide to visit McDonald's again. I will order my sandwich WITHOUT condiments, and I will expect a $.25 credit on my bill. Because, I know your giving back to the next customer who orders their meal WITHOUT condiments, in just the same manner your charging those customers who order WITH condi!ments.
I just had to get that off my chest. As of yet, the response from McDonald's has been...please fill out our survey....HA...hahahahahahahahahahahahahaha.
My point...next time you order your sandwich without condiments, make sure your getting a refund!
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1 comment:
I'm so proud my legacy of blogging lives on in FNBS. And that $.25 for mayo could put you over the edge...
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